Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the My Bloom website (the “Site”) and any purchases you make through the Site. By accessing the Site or placing an order, you agree to these Terms.

1) About the Site

The Site is operated by My Bloom (“we”, “us”, “our”). We may update the Site, products, pricing, and availability at any time.

2) Eligibility

You must be at least the age of majority in your jurisdiction to make a purchase, or have permission from a parent/guardian. By using the Site, you confirm you meet these requirements.

3) Orders and acceptance

When you place an order, you are making an offer to purchase. We may accept, decline, or cancel orders at our discretion, including for suspected fraud, errors, or stock limitations.

4) Pricing and product information

We aim to display accurate product descriptions and pricing. However, mistakes can happen. If we discover an error, we may correct it and/or cancel the order and issue a refund.

5) Payments

Payments are processed securely by third-party payment providers. You agree to provide current, complete, and accurate payment and billing information.

6) Shipping and delivery

Shipping times are estimates and may vary. Title and risk of loss typically pass to you upon delivery to the carrier unless applicable law states otherwise. For more details, see the shipping information shown at checkout.

7) Returns and refunds

Returns and refunds are handled according to our Refund/Returns Policy. Please review it before purchasing. If there’s a conflict between these Terms and the Refund/Returns Policy, the Refund/Returns Policy will apply to returns/refunds.

8) Promotions and discount codes

Discount codes and promotions may have additional terms (expiry dates, product exclusions, minimum spend). Unless stated otherwise, promotions cannot be combined and are subject to change or cancellation.

9) User content and reviews

If you post reviews, comments, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for store and marketing purposes. You agree not to post anything unlawful, harmful, misleading, or infringing.

10) Intellectual property

All content on the Site (text, graphics, logos, images, designs) is owned by My Bloom or its licensors and is protected by intellectual property laws. You may not copy, distribute, or create derivative works without written permission.

11) Prohibited uses

You agree not to misuse the Site, including by:

• Attempting to gain unauthorized access to systems or accounts
• Using the Site for unlawful, fraudulent, or harmful purposes
• Interfering with the Site’s security, performance, or functionality
• Submitting false information or impersonating another person

12) Disclaimer

The Site and products are provided “as is” and “as available” to the extent permitted by law. Individual results may vary. Nothing on the Site is intended as medical advice. If you have a medical condition, consult a qualified professional before use.

13) Limitation of liability

To the maximum extent permitted by law, My Bloom will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Site or products.

14) Indemnification

You agree to indemnify and hold harmless My Bloom from claims, damages, and expenses arising out of your breach of these Terms or your misuse of the Site.

15) Governing law

These Terms are governed by the laws applicable in your place of business/operation, unless otherwise required by consumer protection laws in your jurisdiction.

16) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will reflect the latest version. Continued use of the Site after changes means you accept the updated Terms.

17) Contact

If you have questions about these Terms, contact us via the Contact page on the Site.